Nobody wants to lose customers, but it’s a reality of running a business. However, it’s a great opportunity to review studio policies or best teacher practices. Here are a few ways you can conduct exit interviews: Create an online survey using something like Survey Monkey, and email it to your students. Give your families a …
Spam detection has grown more sophisticated over the years and there’s a chance your studio emails are getting sent to the junk folder. Something called Sender Engagement is now a factor in determining which emails make it into your recipients’ inboxes and which make it into their junk folder. So, what is sender engagement? Email providers …
Our development team are working their fingers to the bone writing code, testing functionality and playing leapfrog (just kidding with that last one!) We are undergoing renovations – literally in the office and figuratively in the way that My Music Staff is organized. It’s a huge undertaking and that’s why our updates are recently …
An online portal should be a student or parent’s first stop for the answers to their questions. No need to repeat yourself any longer. An online portal is also a great way for your students to engage with your studio outside of their scheduled lesson times. They can bring part of that in-studio experience home …
Does your studio use multiple programs to keep track of your day to day business? How many tabs do you have open in your browser? Do you find yourself losing countless hours scheduling everyone in your Google Calendar, while their billing information is stored in an Excel spreadsheet? Do you open your Word document with …
If you manually invoice your studio in bulk, we have a cool new feature for you! Bulk invoicing now has an option to skip invoices that would display $0 owing. Previously, this was only available if you were using the auto-invoicing feature. Now you can easily avoid creating invoices when nothing is owed. And don’t worry, …
As many of you know (because you were awesome beta-testers!), we recently introduced a new version of the Student Sign-Up or Registration form. The new widget features a number of usability improvements over the current form, including: More modern look and feel with colors that can be customized to match your site. Multiple students can …
Making sure more people can use My Music Staff! We’ve made a few minor changes to the Student Portal to improve accessibility for the visually impaired. Some of the “Zoom” buttons now correctly tell screen readers what content they are associated with. If you’re located in the Netherlands, the PDF Payment Receipt has been translated …
Here at My Music Staff, we love being organized. We’re sure you do too! Our updates this week are all about optimizing your online organization! (See what I did there?) Online Resources: We’ve modified the Online Resources section in the Student Portal so that items are sorted by filename by default. This makes your resources …
Because we’re brewing BIG THINGS here at My Music Staff! I know it’s not as exciting and glamorous as a new feature, but our development team is hard at work making big changes behind the scenes. We’re trying to make sure that the scenery doesn’t fall down! Everything will work much more smoothly and efficiently …