Family Account Improvements

Family Account Improvements

February 8, 2016 Weekly Updated - My Music Staff
Hi Everyone,

This week we’re introducing some bigger and better changes to how payments and charges are recorded in My Music Staff. On the Families & Invoices page, the “Add Charge” and “Add Payment or Discount” buttons have been combined into a singleAdd Transaction” button.

This has a number of benefits:

a) If you enter the wrong transaction type you can now change it to any other transaction type by editing it.
b) You can now add “Discounts” to multiple families at once (just like you could with “Charges” before).

Adding a new transaction to a family account, My Music Staff
View From The “Families & Invoices” Page
Add new transaction pop-up, My Music Staff
View From The “Add Transaction” Pop-Up

In addition to a single popup for all types of transactions, we’ve made the following improvements:

  • When you manually add a “Charge” (or “Discount“), you can now optionally assign it to a category (taken from your Event Categories). If you do this, charges and discounts will be applied to those categories when you run your “Income and Expense” report in “Accrual mode”.
  • If you’re the type of teacher who likes to track the type of payment (i.e. Cash, Check/Cheque, Bank Transfer, etc.), you can now enable payment types in your “Studio Settings” page (from the “Account and Invoices” page). Once enabled, you’ll see a new drop-down menu item when you add a “Payment” or “Refund” to a family.
  • On the Family Details page, there’s a new icon that appears for charges that are automatically created for students who pay the same amount each month. This is just a visual helper so that these charges are easier to identify when you view the list of transactions.
Monthly Charge Icon Indicator
View From The “Family Account”

 

Other changes this week include:

  • On the “Expenses and Other Income” page, the search now allows you to search by the transaction amount (not just description and payee).
  • The “Income and Expense” report now has an option to print just the summary by category (hide individual charges).
  • We fixed a problem with the “Make-Up Credit” report that could prevent it from being generated for some studios.
  • When you create an “Income and Expense” report in “Accrual Mode“, you can now filter by any type of “Event Category“.
  • Birthday emails now get sent at 8AM local time (instead of midnight)…this change makes them appear a little less automatic and a little more natural.
  • There’s a new invoicing option (under “Studio Settings” on the “Accounts and Invoices” tab) that allows you to enable multi-line descriptions for invoice items.
  • We fixed the calendar so that it no longer overflows the page if you shrink your browser window.

For multi-teacher studios:

  • If you use the Event Category “Payroll Override” feature and you’re using the “Pay Per Student” option, the pay is now calculated for any students who have a “Billable” attendance status (instead of strictly “Present”). This makes the behavior of this feature consistent with the other payroll features in My Music Staff.
  • Teachers who do Not have the “View Accounts and Invoices” privilege:
    a) Won’t see the “Student Paid at Lesson” box on the attendance popup
    b) The “Student Paid at Lesson” line on the attendance sheets won’t show the price for the lesson
  • On your “My Preferences” page there is a new option to hide the teacher name on the calendar (if you’re able to view other teacher’s scheduled). This will save some precious screen space if you color your calendar by teacher (or view the calendar in “Day” mode).

We hope you enjoy this week’s updates. Have a great week!

– The My Music Staff Team

Did you know? When setting the attendance for a lesson that’s marked “Make-Up Credit Required”, only the “Present, Make-Up” option is visible for present (if the student actually has a make-up credit). This is to help prevent teachers from accidentally NOT using making credits. Make-up credits can still be used at regularly scheduled lessons if your studio works that way (no changes were made in that regard).

0 thoughts on “Family Account Improvements”

    • Hello Nakul,

      Thanks so much for the message. Our development team is aware of this and will be working towards a solution. For the time being you can always add a new Event Category called “Books”. This should work for you in the short term. If you require any further assistance please do not hesitate to contact us at support@mymusicstaff.com

      Reply
  1. It would be nice to be able to set up packages so as students can benefit from discounts applied automatically when they select a set number of sessions to pay for. We offer 10 for 9 lessons and currently have to apply the discount manually.

    Reply
  2. Hi Chris,

    Thanks for the message. My Music Staff can accommodate the sale of prepaid lesson packages but you are correct, discounts would need to be applied manually to the Family Account. This week’s update (Feb 8, 2016) introduced the ability to apply discounts in bulk; this may help speed things up for you. That being said I will be sure to forward on your suggestion and comments to our development team for consideration. If you require any further assistance please do not hesitate to contact us at support@mymusicstaff.com

    Reply
  3. I would love to see a feature to set up a recurring charge to a family’s account. For instance, I have an annual registration fee that I would like to set up ahead of time to happen once a year, so that I don’t forget it. Thank you.

    Reply
    • Hi Rebecca,

      Thanks for message! Agreed, this would make for a great feature in My Music Staff. This is something that is on our development teams “to do” list. If you require any further assistance please do not hesitate to contact us at support@mymusicstaff.com.

      Reply

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