/ Students Knowledgebase
How do I record lesson notes?
Can I update my students default lesson prices in bulk?
What do I do if a student/parent forgets or loses their Student Portal login password?
My student doesn’t have an email address. Who receives the birthday emails?
Can potential students see my calendar of lessons and events on my website?
Can students swap lessons?
My students cannot seem to register for lessons via the Student Portal?
Can I download (export) my student data?
Can I quickly email a group of students?
Can I reset student make-up credits in bulk?
How do I import student data into My Music Staff?
How can I take attendance for the whole day?
Why do some students show negative make-up credits?
I changed a student’s default price, but the old prices are still shown on the invoice. Why?
How do I change the default lesson length?
How do I allow my students to schedule their own lessons?
How can I see previous emails sent from My Music Staff?
I added a student to the wrong family. How can I move them?
How can I switch a student from “Waiting” to “Active”?
Is there any way to set up my studio website to register new students?
I have students that pay cash at every lesson. Can I create receipts?
How will my families know when I’ve received their payments?
How do I delete a student?
What does marking a student “Inactive” do?
How can I view the student portal?
How do I send students their login information?